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Accessibility

FishEx Public Web Accessibility Statement

FishEx is committed to delivering a web experience that provides equal access to all individuals, including those with disabilities and impairments. In alignment with the Web Content Accessibility Guidelines (WCAG) 2.0, specifically the “A” and “AA” criteria, we strive to ensure a seamless user experience for all our customers.

Current efforts are focused on:

  • Compatibility with commonly used screen readers
  • Complete keyboard operability
  • Video accessibility through transcript
  • Communicating all information without color

Improvements to our website are being made constantly, and accessibility is a goal we will continue to pursue. We value each person that takes the time to visit our website, and want to provide excellent service to all.

We are keen to hear from you regarding any problems you may have encountered on our site, including screen reader issues, unreadable font type, and any part of the website that excludes those with impairments. Please contact us via any of the options below and we will get back to you shortly to work through the issue. Our goal is to make sure your needs are met, and that proper modifications are made so that the problem is not encountered in the future.

PHONE

Please direct any web accessibility issues to (888) 926-3474. Our representatives are standing by during normal business hours to assist you.

ONLINE

If you prefer to reach out to us online, please email us at customerservice@fishex.com

GENERAL MAILING ADDRESS

FishEx Seafoods
4611 Gambell Street
Anchorage, AK 99503

We are always open to suggestions, and look forward to hearing from you.